Screening Guidelines

Below are the steps to take if you are currently experiencing symptoms of a respiratory illness such as:

  • a new or worsening cough
  • a fever and/or
  • difficulty breathing
  • sore throat


• Call the Northern Health COVID-19 Hotline for screening.
Northern Health COVID-19 Hotline: 1-844-645-7811


• Book a telephone appointment with a Provider at the Omineca Medical Clinic at 250-567-2201.

STEP 2) If the Hotline staff or the Omineca Medical Clinic Physician recommend that you need testing, your requisition form will be sent directly to St. John Hospital.

The Hotline staff will also instruct you on how your results will be available after testing.

STEP 3) Staff from St. John Hospital will call you to set-up a time for your swab and explain the process to get your swab. Do not show up at the hospital unannounced – you must have arranged for a designated time to be swabbed.

STEP 4) Follow the directions provided by the St. John Hospital staff and get tested at your scheduled time/location etc.


What to do if you need medical care in Vanderhoof...

Click on the image to enlarge. Last updated August 5, 2020.

What to do if you need medical care in Vanderhoof.


COVID-19 Information

UPDATED August 5    

Clinic Information

The goal is to reduce patient traffic in the office and avoid the transmission of COVID-19 to the vulnerable people within the community. Although the risk posed by COVID-19 is currently low in Vanderhoof, we must remain vigilant and cautious as restrictions are slowly being eased. We are constantly evaluating the situation and adapting our protocols as needed. Please continue to check our website frequently for new updates.

  1. Our Providers are still using telephone calls and virtual video appointments to provide patient care as much as possible and where clinically appropriate. Nevertheless, some patients do need to be seen “in-person” and we have started booking patients for office visits for things like surgical consultations, paps, and Driver’s medicals. We have a limited number of “in-office” appointment slots each day which allows us to properly clean and sanitize the exam rooms and other spaces between patients and also allows everyone to practice safe physical distancing in the building.
  2. In most cases, your Provider will determine if you should be seen in-person at the office. We may contact you for an office visit if you are in our recall system for other types of health screening.  If you feel you need an in-person appointment, please call the office ahead to discuss the specifics.
  3. Prenatal appointments are still being scheduled between 8-10 am. Home visits can be arranged for the elderly or for other patients with special circumstances by request.
  4. If you have any concerns or questions about booking appointments or our office protocols, please do not hesitate to contact us at (250) 567-2201. We want to make sure that you get the care you need.

Links and Numbers

Northern Health COVID-19 Hotline: 1-844-645-7811

Download the online Self-Assessment Tool/App »

NEW - COVID-19 Community Guide »

It is CRITICAL that everyone in community exercise Social Distancing. Download a helpful graphic to learn how.

» For additional up-to-date and factual information on COVID-19 please visit these sites:

Northern Health COVID-19 information website

HealthLink BC FAQ

BC Centre for Disease Control COVID-19 information website

World Health Organization COVID-19 information website

World Health Organization FAQ

Public Health Agency of Canada

Health Canada FAQ

COVID-19 content in other languages

Resources for Handwashing and Self-isolation

Public Health Agency of Canada Coronavirus information line:

BC Nurseline: 811

BC Crisis Line: 310-6789 for access 24/7


» Letter from Dr. Rebecca Janssen, Chief of Staff to the community - April 6, 2020.

» Letter from Dr. Rebecca Janssen, Chief of Staff to the community regarding COVID-19 - March 30, 2020.

» Letter from our Physicians to the community regarding COVID-19 - March 23, 2020.